Here's an interesting excerpt:
In response to claims that operators should have allowed airlines to fly, Haines states: "It would have been unthinkable to abandon the current international guidance without the necessary evidence - when you are dealing with peoples' lives it is not enough to just make up a less restrictive standard. You have to agree on a new standard based on robust evidence and data."
New standards and new procedures have been researched and developed since April 2010 - including ash measurement, ash location, charting and operational planning.
I'll leave you to read the rest of the article on your own, but I will observe that the airline industry and its regulators seem much more adept than the health care industry in systematically studying adverse and unexpected events, rigorously drawing lessons from them, sharing safety lessons even among competitors, and applying industry-wide solutions quickly.
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